Restaurant service

Chipotle CEO says restaurant service is poor

Chipotle Founder and Co-CEO Steve Ells. PA Chipotle co-CEO Steve Ells said the burrito chain’s customer service is on the decline. In a surprising admission, Ells said Tuesday that the company internally awards half of its approximately 2,100 restaurants a “C” rating for service. He cited flaws like messy soda stations, dirty tables, and slow […]