Restaurant management

Simple tips for delivering an exceptional customer experience post-pandemic | modern restaurant management

As we return to in-person dining across the country, restaurants are facing another challenge: delivering an exceptional customer experience (CX) to customers who come in with high expectations after more than a year stuck at home. Not only is there a ripe opportunity to attract formerly take-out-only customers for in-person dining, but an opportunity to […]

Restaurant management

Why cybercriminals target restaurants and how to protect yours | modern restaurant management

Running a restaurant today is a tough business. Certain challenges, such as crowded and highly competitive markets and changing consumer demands, have always been relevant to restaurateurs. Today, as restaurants embrace new technologies, there is another threat to consider: cybercrime. Cybercriminals are a growing threat to virtually every industry. In 2020 alone, the FBI received […]

Restaurant management

Are restaurants ready for the federal minimum wage increase? | modern restaurant management

The federal minimum wage could soon be $15 an hour: here are three ways restaurants can leverage technology to minimize the impact on revenue and employee retention. The U.S. federal minimum wage is set to rise to $15 an hour, putting more pressure on businesses, especially in the hospitality and restaurant sectors, which employ 37% […]

Restaurant management

Ambient technology is the future of restaurants | modern restaurant management

Restaurant technology adoption has accelerated throughout the pandemic, transforming digital tools from cool futuristic accessories to essential components of daily operations. Adopting in-house technologies has become necessary for restaurants to stay open throughout the pandemic, restart operations after temporary closures, and pivot services to maintain revenue while following enhanced health and safety protocols. These tools […]

Restaurant management

The Pandemic Restaurant | modern restaurant management

After several months of home cooking and mixed success with baking experiments, most of us are really looking forward to reuniting with a group of friends for a tasty meal at a restaurant. Having been deprived of these types of social gatherings – and even a romantic candlelit dinner for two – even taking into […]

Restaurant management

Overcoming Labor Shortages: Outsourcing Strategies Are Key | modern restaurant management

As restaurants and other hospitality venues reopen and see increased demand from customers and guests, one thing is clear: Labor shortages could slow their recovery, hampering businesses trying to capitalize on growing consumer demand. From kitchen staff to waiters and janitors to managers, the industry is facing one of the tightest job markets in years […]