Restaurant management

How to Succeed in In-House Restaurant Delivery Marketing | modern restaurant management

It is essential to adopt sound marketing strategies for your in-house meal delivery business. Here are some tips on how to best advertise that you offer delivery services.

Mention home delivery on your site

Having a great website for your business is paramount to representing their online presence. Your website should be attractive and user-friendly and include all relevant contact information, including in-house delivery.

Offer quality services

Great customer service: Your account manager and your deliverers reflect the image of the company. Whatever they do and tell customers, from the initial inquiry to the delivery of the order, can mean the difference between a satisfied or unsatisfied customer. Should they encounter any difficulties when ordering or delivering their favorite food items, the customer service team should always be ready to help them in any way possible.

Quick delivery: People are willing to pay extra for fast delivery, no matter what the cost. You can do this by having more employees or by plotting better routes.

Follow-up and updates: Be sure to provide updates and customer order tracking details. Ask for emails or phone numbers to let customers know about their food delivery when needed

Advertise your delivery services

Good publicity is necessary to reach more and more people. Here are some ways to market your restaurant delivery business internally.

QR Code Brochures: Attach QR code-based flyers with captions to prompt users to order delivery directly from your website or scan the QR code.

Signposts : Invest a little in your brands with billboards to help market your in-house delivery business in and around your store.

Promotional branding : Collaborate with food bloggers and influencers for SEO and promotion of your home restaurant.

Awards Reviews, References and Feedback

Reward customers for giving positive online reviews of your business. On the other hand, don’t ignore negative reviews and feedback from unhappy customers. Take control of the narrative people have of you online. You can use social listening and Google alerts to find bad reviews.

Create an email marketing campaign

Nowadays, people regularly check their emails, compile an email list of current and new customers, and send personalized deals and offers.

Create a social media campaign

Social media plays a predominant role in the lives of customers. Create food-focused content because people are ready to share, like, and discover food images. You will need to consider an advertising budget available on different social media platforms to attract people to your business.

Offer deals to local businesses

There are many local coworking hubs and businesses that will benefit from having your restaurant delivered in-house. You can offer them food delivery deals for their employees to solve the dilemmas they face on a daily basis, such as where to have lunch and if they have time for lunch.